Website Terms and Conditions for Sofia’s Way (sofiasway.com)
Welcome to Sofia’s Way! These terms and conditions govern your use of the website sofiasway.com (“the Website”) and the services provided by Sofia’s Way (“the Company”). By accessing or using our Website, you agree to be bound by these terms and conditions. Please read them carefully before using our services.
1. Definitions and Interpretation
1.1. “We,” “our,” and “us” refer to Sofia’s Way, a Croatian travel company.
1.2. “You” and “your” refer to the user, customer, or visitor of our Website.
2. Use of the Website
2.1. You must be at least 18 years old to use our Website and services.
2.2. By accessing our Website, you agree not to use it for any unlawful or unauthorised purpose.
2.3. We reserve the right to modify or terminate the Website or any service at any time without notice.
3. Booking and Travel Services
3.1. Sofia’s Way provides travel-related information, tour packages, and services. By booking our tours or services, you agree to be bound by the specific terms and conditions applicable to each booking.
3.2. The information provided on the Website is subject to change without notice. While we strive to ensure accuracy, we do not warrant the completeness, reliability, or accuracy of the information.
4. Pricing and Payment
4.1. All prices listed on the Website are in Euro (EUR) unless otherwise stated.
4.2. Payment for bookings must be made in advance through the payment methods available on the Website.
4.3. In the event of currency exchange rate fluctuations, the final price of the service may vary slightly from the listed price.
4.4. Any additional fees, such as bank charges or international transaction fees, are the responsibility of the customer.
5. Cancellation and Refunds
5.1. Cancellation policies for specific tours and services are detailed in the booking terms and conditions.
5.2. Refunds, if applicable, will be processed according to the relevant cancellation policy.
6. Privacy and Data Protection
6.1. We respect your privacy and handle your personal information in accordance with our Privacy Policy, which is incorporated into these terms and conditions by reference.
6.2. By using our Website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
7. Intellectual Property
7.1. All content on the Website, including text, graphics, logos, images, and software, is the property of Sofia’s Way or its licensors and is protected by copyright and other intellectual property laws.
7.2. You may not use, reproduce, or distribute any content from the Website without our prior written consent.
8. Limitation of Liability
8.1. To the fullest extent permitted by law, Sofia’s Way shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from your use of the Website or our services.
9. Applicable Law and Jurisdiction
9.1. These terms and conditions are governed by the laws of Croatia.
9.2. Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Croatia.
10. Contact Information
If you have any questions or concerns regarding these terms and conditions or our services, please contact us at:
Sofia’s Way Website: sofiasway.com Email: hello@sofiasway.com
11. EU Consumer Rights
For customers residing within the European Union, your rights as consumers are protected by the EU Consumer Rights Directive (2011/83/EU). If you have any issues with our services, please contact us to address your concerns.
By using our Website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions. These terms and conditions are subject to change, and any updates will be posted on the Website. Please review these terms periodically to stay informed of any changes.